Red Ridge Centre - Personal Development through the medium of outdoor pursuits

Q3. How many people sleep in each room?
A3. There are 3 fitted bunk beds in each bedroom and plenty of storage space. Normally there are two or three persons sleeping in each room and you may want to share with your carer or you may prefer a bedroom to yourself. We will discuss this with you and your carer.

Q4. How many bathrooms are there?
A4. Downstairs there are two main toilet blocks, two private bathrooms and one bathroom for the disabled. Upstairs there are two main toilet blocks and six private bathrooms.

Q5. Will I be able to plug in my hairdryer or electric razor?
A5. There is a socket in every room.

Q6. Will my mobile telephone work at Red Ridge?
A6. Mobile telephones do not work actually in the buildings but do work a couple of hundred metres up the road and most of the time when we are off site. There is one public telephone in the centre.

Q7. Will I be able to telephone home?
A7. There is a public telephone in the centre.

Q8. Is there a television?
A8. Yes there is a television in the small lounge.

Q9. What time are meals?
A9. Breakfast is normally at 08:15, lunch is at 13:00 and Evening meal is normally at 18:00.

Q10. Do guests have access to laundry and drying facilities?
A10. There are two commercial washing machines and two tumble dryers available to our visitors. There is also a large and excellent drying room with an industrial dehumidifier which will help them to dry.

Q11. What happens if the weather is not so good?
A11. In the unlikely event that the weather prevents us participating in any of our normal activities we have our artificial caving area and games room as an indoor back up. We also have plenty of other indoor activities to keep us busy. Another alternative might be to dress up against the weather and take an adventurous walk in the hills.

Q12. Can you accommodate people in wheelchairs?
A12. This will depend on the individual and we will need to discuss this with you. Two downstairs bedrooms have wheelchair access. There is one downstairs bathroom with wheelchair access. If you need facilities such as a hoist we are able to borrow them from the Red Cross. Many of our activities have been adapted to accommodate wheelchair users. You can probably join the walking groups because we can clamp your wheelchair into the special trailer behind the 4 wheel drive quad; we have a special harness so that you can enjoy the zip wire; wheelchair users who have good use of their arms might be able to participate in the single rope technique activity; canadian canoeing in rafted canoes on the river should be okay as long as we can lift you into the boat and make you comfortable there; we have some special boats for kayaking but not every wheelchair user can manage kayaking; archery will be okay as long as you can use one hand or arm. If not you might be able to use the small paintball gun. We will certainly try to help you participate but it will not always be possible.

Q13. Can you accommodate person with epilepsy, diabetes?
A13. Yes. We have experience in accommodating a very wide range of illnesses and diseases. It is mostly a matter of communication and letting us know what difficulties you have so that we can ensure that we have everything in place to ensure your safety and enjoyment.

Q14. Can you accommodate persons with learning disabilities?
A14. We are an inclusive centre and have been providing residential courses and activities to those with learning disabilities since 1978. We will ask you for personal details in order to ensure that we can fully meet your needs.

Q15. Can you accommodate someone who wets the bed?
A15. Each bedroom has a least one bed with a fully waterproof mattress and we have plenty of waterproof mattress covers for other beds. It is helpful if we know in advance of any likely difficulties so that we can plan ahead and avoid embarrassment.

Q16. Can you accommodate those persons with a special diet?
A16. We can accommodate most dietary requirements as long as we are given advance warning

Q17. Do I have access to the Internet and can I check my emails?
A17. There are two computers in the lounge with Broadband Internet access. You will be able to access the Internet and check your emails. We will help you with this if necessary

Q18. Are your staff trained in first aid?
A18. It is Red Ridge policy that all staff, including domestic and care staff should be trained in first aid, CPR and defibrillation.

Q19. Do I need any specialist equipment?
A19. All specialist equipment for activities is provided. We advise our guests not to purchase any new or specialist equipment. We do ask you to bring old clothes, old trainers, and a warm, waterproof jacket. We are able to provide wellingtons and waterproof jackets and trousers.

Q20. Do I need to bring a sleeping bag?
A20. No. All your bedding will supplied for you.

Q21. Where is the nearest railway station or coach station?
A21. Welshpool is our nearest railway station and the nearest town in respect of coach transport.

Q22. Will you pick us up from from Welshpool if we travel by train or coach?
A22. Yes. We can arrange for you to be picked up from Welshpool either by local taxi or minibus, or by ourselves. There will be a minimum charge of Ł15.00 per journey. Group rates will vary according to group numbers.